User Error

2 weeks ago when my iphone 3G stopped charging I made an appt at my local Apple Store.  I was told it was user error and was not covered, the charging element was bent.  Sigh.  Well, to be truthful, I was secretly happy.  I have had it over 1 1/2 years so I qualified for a $199 upgrade.  That's right, $199. Without a new 2 year agreement with at&t it will run you $500ish.  So, HELLO 3GS.  Today while standing in line at the Home Depot I removed my phone from its holster on my belt and wouldn't you know it, more user error.  
Old Phone, Broke Phone, New Phone, Bad Phone.